Privacy Policy

Trinity Law ('the Firm') is subject to the Privacy Act 1988 ('the Act'), with the exception of Firm employment records. The Act regulates how the Firm collects, uses, stores and discloses Personal Information*. In this regard, the Firm is committed to protecting the privacy of its clients, maintaining the confidentiality of their Personal Information and applying the National Privacy Principles ('NPP').

The Firm subscribes to the following Privacy Policy:

  1. The Firm will collect personal and sometimes Sensitive Information** e.g. financial records, tax file numbers and medical records, about its clients in order to provide legal services. The Firm is committed to only collecting Personal Information which is necessary for the provision of legal services and the operation of the Firm. The provision of Personal Information by our clients is optional however the Firm's ability to provide legal services may be limited should the client choose not to provide the required Personal Information. If that occurs, the Firm may end its retainer.
  2. The Firm will only collect Personal Information which is relevant to the scope of legal services required. If the need arises, further Personal Information may need to be collected from the client in the future.
  3. Clients agree the Firm can disclose Personal Information to a third party e.g. other lawyers; accountants; banks; witnesses; and government agencies if it is required as part of the Firm providing legal services. The client will, if it requests the Firm in writing, be provided with details of the recipient. The Firm will use its best efforts to provide legal services without the need to disclose Personal Information and will obtain consent from the client should the need for disclosure other than in the ordinary course of the provision of legal services arise, except where the information must be provided by the Firm:
    1. under statute; or
    2. Court order; or
    3. other legal obligations.
  4. Clients are entitled to access their Personal Information held by the Firm. The Firm will promptly correct any error about a client's Personal Information as soon as it is brought to the Firm's attention. Information on accessing Personal Information records may be obtained by contacting the Firm's Privacy Officer on (02) 6163 5050.
  5. The Firm will not use Personal Information for a secondary purpose unless it has obtained consent to do so.
  6. The Firm will use all prudent methods to keep all Personal Information safe and secure from unauthorised access through the use of firewalls, anti-virus software and secure filing systems.
  7. The Firm wishes to maintain the integrity of the Personal Information that it holds by updating its databases as required. Clients are encouraged to notify the Firm immediately if there is a change to their Personal Information.
  8. Credit card information may be obtained for payment processing only. Credit card information is not stored on our database however receipts will be kept on file or with our accounts department.
  9. The Firm values its client's greatly. It does keep a record of clients' names and addresses for ensuring that there is no conflict in acting for one client against another. The Firm also uses this list for its own distribution of material, and as a client, unless you tell us, the Firm assumes you agree to receive material from us. However, this information is not and will not be divulged outside the Firm, and a client can, of course, at any time, request to be removed from any list or mail or email material, and the Firm will happily do so.
  10. The Firm is legally required to maintain files for a period of 7 years following completion of a matter. All files are held in a safe and secure location with limited access. After 7 years all files including personal information, will be destroyed.

*Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

**Sensitive information means

  1. information or an opinion about an individual's:
    • racial or ethnic origin; or
    • political opinions; or
    • membership of a political association; or
    • religious beliefs or affiliations; or
    • philosophical beliefs; or
    • membership of a professional or trade association; or
    • membership of a trade union; or
    • sexual preferences or practices; or
    • criminal record;
    that is also personal information; or
  2. health information about an individual; or
  3. genetic information about an individual that is not otherwise health information.